Whether we trust someone or not is something that we very much feel. But have you ever wondered why you trust a particular person, and not another? You may have found yourself saying something like I don’t know why, but I don’t trust this person…
Trust is at the root of healthy work relationships. And yet, we don’t always know how it’s built, nor how it deteriorates. It may be helpful to envision trust as an ATM: some behaviours constitute deposits, and work to increase trust, while others are more like withdrawals, which damage the relationship. One thing is certain — withdrawals cost a great deal more than deposits!
Lack of trust has dire consequences: we distance ourselves from the other person, we are reluctant to give them more responsibility, we multiply follow-up efforts, we start to micromanage…
With this guide, you’ll discover how to increase the value of a trust savings account, through the four pillars of trust. Within a few minutes, you’ll be able to assess your trust-generating behaviours.
- You want to foster a culture of trust within the team and take stock of your relationships with each team member, from a trust standpoint.
- You want to take a conscious look at your own behaviours to see if they generate trust with your colleagues and your team.
- You can use it two ways: either you assess your trust relationship with a specific person, or you use it as a self-assessment.
- As authentically as possible, look at every element on the list to see if it’s a strength or something to watch out for — there is no in-between.
- Take it one step further: ask for feedback from someone you trust.
TO LEARN MORE
- Stephen Covey, Speed of Trust